HVAC Service Manager

Trade Up is a top-notch contractor focused on providing significant value to our residential customers. We’ve been in business for years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused. We're looking for someone who loves helping people and wants to be part of improving lives every day.

Benefits:

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Responsibilities:

• Daily management of high-volume service department, HVAC service technicians and staff
• Evaluate workload and schedule of service work in a way that best utilizes service technicians.
• Hire, lead, and train a team of techs on technical and sales knowledge.
• Knowledgeable on how to teach sales and new techniques.
• Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
• Report on team performance.
• Properly and efficiently document all calls/jobs to the company's requirements
• Stay up to date on current technologies and new products in the field

Qualifications:

• 5+ Years residential HVAC experience, management experience preferred
• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
• Great attitude, high energy, great communication skills, sales driven.
• Strong computer skills (word,excel, adobe, etc.)
• Valid drivers’ license an ability to pass background test and drug screen.
• Ability to handle heavy equipment and work outdoors
• Career growth opportunity

Physical Demands:

• Stand/Sit: Must be able to remain in stationary position 50% of the
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• May be required to maneuver up to 25 lb. by lifting, carrying or pushing

Pay Transparency:

The starting rate for this opportunity ranges from $95-125K a year. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Trade Up is an equal opportunity employer. We provide equal employment opportunities to everyone, regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted by a recruiter @ca.trades.recruiter@gmail.com

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
• Troubleshoot HVAC systems and equipment to diagnose
• Perform emergency repairs promptly and efficiently
• Ensure compliance with appliance standards and with Occupational Health and Safety Act
• Track repairs and work completed in trade software, Service Titan
• Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance

You must have these things: 

• 1-year experience as an HVAC Service Technician
• Valid US Driver’s License with a satisfactory driving record
• Willing to submit to a pre-employment drug test and background check